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The Journal of The Korea Institute of Intelligent Transport Systems Vol.9 No.6 pp.13-21
UTIS 교통정보 제공서비스 성과평가 인덱스 개발
A Development of the Evaluation Index for UTIS Traffic Information Service
Abstract
Road Traffic Authority and National Police Agency is currently managing the "development of an integrated metropolitan traffic information infrastructure” that installs of facilities for a traffic information infrastructures, such as Local Traffic Information Center, UTIS(Urban Traffic Information System), CCTV, VMS and etc. CTIC was established in 2005 to act as an traffic information hub and to provide integrated UTIS traffic information without regional barriers. This study was carried out to seek for solution to improve quality of UTIS traffic information service for the Central Traffic Information Center(CTIC). In this study, the Evaluation index for UTIS traffic information service was developed and the implementation plan was established by using requirement analysis method, case study and AHP(Analytic Hierarchy Process) technique. The Evaluation index consist of 5 fields and 20 index, it make possible evaluation of direct/indirect effect for UTIS traffic information service. In conclusion, It is expected that quality of UTIS traffic information service will be improved by using developed evaluation index and also can be applied for performance evaluation of other traffic information systems.